Covid-19 Health and Safety Information

Miracle Lanes Bowling Centre COVID-19 Health and Safety Information
Updated August 3th, 2020

Miracle Lanes Bowling Centre is committed to providing a safe and healthy environment for our staff
and bowlers. We have prepared our health and safety plan following the guidelines laid out by the local
and provincial health authorities, Worksafe BC, association best practices, and in collaboration with
many other bowling centres across BC and Canada. The following is an overview of our COVID-19 safety
measures:

Physical distancing measures are in place for staff and bowlers at Miracle Lanes. Staff and bowlers are to  maintain 2 metres from others where barriers are not in place. To support physical distancing requirements, facility occupancy limits have been reduced, many processes have been changed, and floor markings are in place. Signage is posted at the entrance and each lane to educate bowlers on our policies.

Engineered controls have been put in place where social distancing is difficult. Plexiglass separations are
installed at the service counter. Staff and guests may wear masks as a secondary measure. Where staff
are required or choose to wear masks, they are trained on best practices to ensure proper hygiene.

Strict hygiene protocols are in place for staff and bowlers. All staff have undergone training on how and
when to wash their hands, to avoid touching their face, and to practice good respiratory etiquette. Hand
sanitizer stations are located at the entrance and throughout the centre. All bowlers and guests entering
the centre must use hand sanitizer on arrival. Signage is in place to support this policy and encourage
frequent hand washing.

Enhanced sanitization measures are in place to keep staff and bowlers safe. All staff are trained on safe
and effective use of Health Canada approved cleaners. Commonly touched surfaces are cleaned
frequently and recorded in log books. High contact items such as bowling balls, rental shoes, tables and
chairs are thoroughly sanitized after each use for your safety. Processes such as requesting reservations and prepayments, and additional time between different groups facilitate to our cleaning programs.

No person may enter Miracle Lanes Centre if they have any COVID-19 symptoms, if they have
been in contact with anyone suspected to have COVID-19, or if they have been outside of Canada in the
last 14 days. Clear signage is in place at all entrances and staff are required to answer a questionnaire
before the start of each shift.

Our health and safety plan is subject to continual review as we adapt to the ever changing COVID-19 situation. We encourage you to provide feedback if there is something we could be doing better to meet your expectations. Please contact us at 250-656-2431 if you have any comments on how we are doing!
Thank you,

Betty Wilson – Owner, Miracle Lanes